Terms and Conditions
• Advanced Reservations
We highly recommend that you schedule your appointments at least one week in advance
to ensure that your preferred time and treatment or service is available.
• Cancellation Policy
As a courtesy to other Spa guests and our therapists, please give at least a 24-hour notice
of cancellation to avoid full charge. A credit card number, advanced payment, or gift
certificate number may be required at the time of the booking. For spa packages and two
or more guests coming together we require a 48-hour cancellation notice. Groups and
bridal parties will require a 50% deposit at time of booking. We do not provide refunds
for cancelled or missed appointments.
• Spa Arrival
We recommend that you arrive 10 min minutes prior to your
Appointment to fill out form. Late arrival may mean reduced treatment time
we have to finish on time regardless of time you came.
• Payment Types
We accept cash, debit cards, Visa, MasterCard, and American Express -
with proper identification.
• Guests under 15 must to be accompanied by a responsible adult.
• Health Conditions
Please advise us of any health conditions, allergies, or injuries that could affect your
treatment or service when making your Spa reservation. Skin First Spa Inc is held
harmless for any information not provided to us at the time of service.
In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is
sterilized and sanitized after every treatment and service.
• Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles.
Please keep all valuables with you during your visit.
• Product Returns
We will accept returned products within 30 days of the date of purchase, if accompanied
by the original receipt, for refund of the purchase price. After 30 days, a merchandise
credit will be issued only for unused, unopened products. Used and opened products may
be exchanged for merchandise credit for up to 10 days after purchase date after which
products are non-returnable.
• Gift Certificates
Skin First Spa gift certificates are non-refundable. Gift certificates should be used
within 12 months of purchase or as noted on the “please use by” date. Certificates may
not be used to purchase or be exchanged for other gift certificates or cash. Skin First Spa is not responsible for lost or stolen gift certificates. Spa Finder gift certificates
Prices for services and products are subject to change on our website and menus without
• Terms and Conditions
Skin First Spa reserves the right to change these terms and conditions from time
to time in its sole discretion.
• Right of Refusal
Skin First Spa Inc reserves the right to refuse service to any client for improper
conduct. Inappropriate conduct or language during a service will result in immediate
termination of the service. We reserve the right to define inappropriate conduct.
No Returns on Services only Exchange only Services.
When making an appointment we require a 50$ deposit.
• Satisfaction Guaranteed!
If for any reason we fail to meet your expectation with any of our salon or day spa
services, please let us know within 24 hours of your service.
Terms and Conditions of Website Use
Welcome to Skin First Spa Inc. If you continue to browse and use this website you are agreeing
to comply with and be bound by the following terms and conditions of use, which together with
The term skinfirstspa.net or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’
refers to the user or viewer of our website. The use of this website is subject to the following
• The content of the pages of this website is for your general information and use only. It is
subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy,
timeliness, performance, completeness or suitability of the information and materials
found or offered on this website for any particular purpose. You acknowledge that such
information and materials may contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for
which we shall not be liable. It shall be your own responsibility to ensure that any
products, services or information available through this website meet your specific
• This website contains material which is owned by or licensed to us. This material
includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which
forms part of these terms and conditions.
• Unauthorized use of this website may give rise to a claim for damages and/or be a
• From time to time this website may also include links to other websites. These links are
provided for your convenience to provide further information. They do not signify that
we endorse the website(s). We have no responsibility for the content of the linked
• You may not create a link to this website from another website or document without
Skinfirstspa.net prior written consent.
• Skin First Spa Inc is committed to protecting your privacy and will not give out or
sell any information provided to us by our customers. Any information collected is for
internal review only and used to improve service, pricing, product, promotion and content
of our web site. All customer information (name, email, address, etc.) is confidential.
When you create an account your contact information and credit card information will be
stored for ease of reordering. All information collected will be stored and encrypted for
• Assistance: You are entirely responsible for the accuracy of the appointments you book
online and for the service choices. We do require a 50$ deposit for all appointments. If you are in doubt of which service or which service
provider you should choose, please contact our front desk for assistance.
• Exceptions: There are some services that require special attention when scheduling and
therefore, cannot be booked online. If you do not see a particular service or your service
provider listed, please call us and we will be happy to assist you in scheduling your
• Payment: Credit Card Use: Payment for bookings or purchases on the website
indicates that you legally authorize the use of your credit card or other payment
cards for the proposed transaction. It indicates that you fully understand this
agreement. Skin First Spa accepts no liability for any damages resulting from
you using your credit card on the website.
• Errors: If an error is made while making an online bookings or purchases, simply
click the back button on your browser and resubmit the correct information. If you
receive incorrect information from us in your confirmation notice, please contact us
immediately at 562 291-4172.
• No Show: Failure to show for an online scheduled appointment will result in a credit
card charge of the entire price of the missed appointment. By booking your appointment
online, you agree to this term and condition and to the credit card charge.
• Failure to show for a scheduled appointment will result in loss of right to Skin First Spa
Salon’s Online Booking Program.
• If any provision of these Terms and Conditions is declared invalid or illegal for any
reason, then the remaining provisions of these Terms and Conditions shall remain in full
force and effect in the same manner as if the invalid or illegal provision had not been
• Client concerns on these Terms and Conditions may be addressed to the:
Skin First Spa
9653 Lakewood Blvd